Terms of Service

1. Introduction and Acceptance

Welcome to Wing Snob ("we," "us," "our," or "Company"). These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and Wing Snob regarding your use of our website located at wings-snobs.click (the "Website"), our food delivery and pickup services, mobile applications, and any related services (collectively, the "Services").

By accessing, browsing, or using our Website or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, please do not use our Services.

1.1 Eligibility Requirements

To use our Services, you must:

• Be at least 18 years of age or the age of legal majority in your jurisdiction
• Have the legal capacity to enter into binding agreements
• Not be prohibited from using our Services under applicable law
• Provide accurate and truthful information when creating an account
• Comply with all applicable local, state, and federal laws

1.2 Account Responsibility

If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

1.3 Updates to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our Website with a new effective date. Your continued use of our Services after such changes constitutes acceptance of the modified Terms.

2. Definitions

For purposes of these Terms, the following definitions apply:

• "Company," "we," "us," or "our" refers to Wing Snob, a food service business operating in St Paul, Minnesota.
• "User," "you," or "your" refers to any individual or entity that accesses or uses our Services.
• "Services" refers to our food preparation, delivery, pickup, catering, online ordering, website, mobile applications, and all related services.
• "Content" refers to all text, graphics, images, music, software, audio, video, information, and other materials available through our Services.
• "Website" refers to our website located at wings-snobs.click and any related subdomains or mobile applications.
• "Order" refers to any request for food products or services placed through our Services.
• "Delivery Zone" refers to the geographic areas where we provide delivery services.

3. Use of Services

3.1 Permitted Use

You may use our Services for personal, non-commercial purposes in accordance with these Terms. Permitted uses include:

• Browsing our menu and restaurant information
• Placing orders for food and beverages
• Creating and managing your user account
• Participating in loyalty programs and promotions
• Providing reviews and feedback about our services
• Contacting us with questions or concerns
• Using our Services in compliance with all applicable laws and regulations

3.2 Prohibited Use

You agree not to use our Services for any of the following prohibited activities:

• Any illegal, harmful, threatening, abusive, or discriminatory activities
• Violating any applicable local, state, federal, or international law or regulation
• Transmitting or posting any harmful, offensive, or inappropriate content
• Impersonating any person or entity or falsely representing your affiliation
• Attempting to gain unauthorized access to our systems or other users' accounts
• Interfering with or disrupting our Services or servers
• Using automated systems or software to extract data from our Services
• Posting spam, chain letters, or other unsolicited communications
• Infringing upon our intellectual property rights or those of others
• Creating multiple accounts to circumvent restrictions or policies
• Using our Services for commercial purposes without our written permission
• Attempting to reverse engineer, decompile, or hack our Services

4. User Accounts

4.1 Registration Requirements

To access certain features of our Services, you may be required to create an account. When registering, you must:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate and current
• Choose a secure password and keep it confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any security breaches or unauthorized use

4.2 Account Security

You are solely responsible for maintaining the security of your account credentials. We recommend using a strong, unique password and enabling two-factor authentication where available. Wing Snob will not be liable for any loss or damage arising from your failure to maintain account security.

4.3 Account Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, if we believe you have violated these Terms or engaged in inappropriate conduct. You may also terminate your account at any time by contacting us or using account deletion features in your profile settings.

5. Products and Services

5.1 Food Safety and Quality Standards

Wing Snob is committed to maintaining the highest food safety and hygiene standards. We comply with all applicable health department regulations and food safety protocols. However, we cannot guarantee that our food products are suitable for individuals with specific dietary restrictions, allergies, or medical conditions.

5.2 Allergen Information and Disclaimers

Our food products may contain or come into contact with common allergens including but not limited to milk, eggs, wheat, soy, peanuts, tree nuts, fish, and shellfish. While we take precautions to prevent cross-contamination, we cannot guarantee that our products are free from allergens. Customers with food allergies or dietary restrictions should consult with our staff and make informed decisions based on their individual needs.

5.3 Product Descriptions and Pricing

We strive to provide accurate descriptions and images of our food products. However, actual products may vary slightly from descriptions or images due to natural variations in ingredients, preparation methods, or supplier changes. All prices are subject to change without notice, and current prices will be displayed at the time of ordering.

5.4 Order Acceptance and Cancellation

All orders are subject to acceptance by Wing Snob. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

• Product unavailability
• Pricing errors
• Suspected fraudulent activity
• Orders outside our delivery zone
• Failure to meet minimum order requirements
• Peak demand periods requiring order limitations

5.5 Delivery Terms and Timing

Delivery services are available within our designated delivery zones during operating hours. Delivery times are estimates and may vary based on weather conditions, traffic, order volume, and other factors beyond our control. We are not liable for delays in delivery.

5.6 Minimum Orders and Delivery Fees

Minimum order amounts and delivery fees may apply and will be clearly displayed during the ordering process. These amounts may vary based on location, time of day, and promotional offers.

5.7 Temperature-Sensitive Items

Hot food items should be consumed promptly after delivery or pickup. Cold items should be refrigerated immediately. We are not responsible for food quality deterioration that occurs after delivery or pickup due to improper handling or delayed consumption.

6. Intellectual Property

6.1 Our Intellectual Property

All content on our Website and Services, including but not limited to text, graphics, logos, images, audio clips, video, data compilations, software, and the compilation thereof (collectively, "Our Content"), is the property of Wing Snob or our licensors and is protected by copyright, trademark, patent, and other intellectual property laws.

6.2 Limited License to Users

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for personal, non-commercial purposes. This license does not permit you to:

• Modify, reproduce, distribute, or create derivative works from Our Content
• Use Our Content for commercial purposes
• Remove copyright, trademark, or other proprietary notices
• Transfer or sublicense your rights to others

6.3 User Content License

By submitting content to our Services (including reviews, comments, photos, or feedback), you grant Wing Snob a worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, distribute, and display such content for business purposes, including marketing and promotional activities.

6.4 Copyright Infringement Reporting

If you believe your copyrighted work has been infringed upon through our Services, please contact us at [email protected] with detailed information about the alleged infringement. We will investigate and take appropriate action in accordance with applicable copyright laws.

7. User Content

7.1 Responsibility for Your Content

You are solely responsible for any content you submit, post, or transmit through our Services. You represent and warrant that your content:

• Is accurate and not misleading
• Does not violate any third-party rights
• Does not contain illegal or harmful material
• Complies with all applicable laws and regulations
• Does not contain viruses or malicious code

7.2 Prohibited Content

You agree not to submit content that is:

• Illegal, harmful, threatening, or abusive
• Defamatory, libelous, or invasive of privacy
• Discriminatory based on race, gender, religion, or other protected characteristics
• Sexually explicit or inappropriate
• Infringing upon intellectual property rights
• Spam or commercial solicitation
• False or deliberately misleading information

7.3 Content Removal Rights

We reserve the right, but have no obligation, to monitor, review, and remove any user content that violates these Terms or is otherwise objectionable. We may also suspend or terminate accounts that repeatedly violate our content policies.

8. Disclaimers

8.1 "As Is" Service Provision

Our Services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted by law, Wing Snob disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

8.2 Service Availability

We do not warrant that our Services will be uninterrupted, secure, or error-free. Service may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control.

8.3 Third-Party Content

Our Services may contain links to third-party websites or content. We do not endorse or assume responsibility for third-party content, products, or services. Your interactions with third parties are solely between you and the third party.

8.4 Professional Advice Disclaimer

Information provided through our Services is for general informational purposes only and should not be considered professional nutritional, dietary, or medical advice. Consult with qualified professionals for specific dietary or health concerns.

9. Limitation of Liability

9.1 Maximum Liability Limits

To the fullest extent permitted by law, Wing Snob's total liability for any claims arising from or related to these Terms or your use of our Services shall not exceed the amount you paid to us in the twelve months preceding the claim, or $100, whichever is greater.

9.2 Excluded Damages

Wing Snob shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits or revenue
• Loss of data or information
• Business interruption
• Personal injury (except as required by law)
• Property damage
• Loss of privacy

9.3 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, government actions, labor disputes, or technical failures.

10. Indemnification

You agree to defend, indemnify, and hold harmless Wing Snob, its officers, directors, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or relating to:

• Your use of our Services
• Your violation of these Terms
• Your violation of any law or regulation
• Content you submit or transmit through our Services
• Your infringement of third-party rights

11. Third-Party Links and Services

Our Services may contain links to third-party websites, applications, or services that are not owned or controlled by Wing Snob. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services. You acknowledge and agree that Wing Snob shall not be liable for any damage or loss caused by your use of any third-party services.

12. Termination

12.1 Termination by Company

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including if you breach these Terms or engage in inappropriate conduct.

12.2 Termination by User

You may stop using our Services at any time. If you have an account, you may request account deletion by contacting us at [email protected].

12.3 Effect of Termination

Upon termination, your right to use our Services will cease immediately. Provisions that by their nature should survive termination will survive, including ownership provisions, warranty disclaimers, and limitation of liability.

13. Governing Law and Disputes

13.1 Applicable Law

These Terms shall be governed by and construed in accordance with the laws of the State of Minnesota, United States, without regard to its conflict of law principles.

13.2 Jurisdiction and Venue

Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in St Paul, Minnesota, and you hereby consent to personal jurisdiction and venue therein.

13.3 Dispute Resolution

Before filing any legal action, parties agree to attempt to resolve disputes through good faith negotiations. If direct negotiations fail, disputes may be resolved through mediation or arbitration as agreed upon by both parties.

14. Changes to Terms

Wing Snob reserves the right to modify these Terms at any time in our sole discretion. We will provide notice of material changes by:

• Posting updated Terms on our Website with a new effective date
• Sending email notification to registered users (when feasible)
• Displaying prominent notices on our Services

Your continued use of our Services after changes become effective constitutes acceptance of the modified Terms. If you do not agree to the changes, you must discontinue use of our Services.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Wing Snob regarding your use of our Services.

15.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect.

15.3 Waiver

No waiver of any term or condition shall be deemed a continuing waiver of such term or condition or any other term or condition.

15.4 Assignment

You may not assign your rights or obligations under these Terms without our written consent. We may freely assign our rights and obligations under these Terms.

15.5 Headings

Section headings are for convenience only and do not affect the interpretation of these Terms.

16. Contact Information